EZ CARE LINK

PRIVACY POLICY

Effective Date: May 1, 2026

EZ Care Link (“EZ Care Link,” “Company,” “Platform,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, mobile applications, communication systems, marketplace services, scheduling systems, workforce participation systems, Pay-Per-View Resume (“PPVR”) systems, Shift-to-Ownership (“STO”) programs, referral systems, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, store, process, disclose, and protect information associated with the EZ Care Link platform.

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY.

1. INFORMATION WE COLLECT

1.1 Information You Provide

We may collect information that you voluntarily provide including:

• Full name;
• Email address;
• Phone number;
• Mailing address;
• Date of birth;
• Government-issued identification;
• Professional licenses;
• Certifications;
• Resumes;
• Employment history;
• Availability information;
• Banking or payment information;
• Tax information;
• Insurance information;
• Referral information;
• Subscription information;
• Communications submitted through the Platform.

1.2 Healthcare Professional Information

Healthcare professionals may provide:

• License numbers;
• Credential records;
• Continuing education records;
• Clinical experience;
• Shift history;
• Professional references;
• Background screening information where permitted by law;
• Immunization or health documentation where legally permitted.

1.3 Facility and Business Information

Facilities and business users may provide:

• Business contact information;
• Billing information;
• Staffing needs;
• Scheduling information;
• Operational communications;
• Account management information.

1.4 Automatically Collected Information

We may automatically collect information including:

• IP addresses;
• Device identifiers;
• Browser information;
• Operating system information;
• Login activity;
• Usage data;
• Geolocation data where permitted by law;
• Session activity;
• Referral tracking data;
• Cookies and tracking information.

2. DATA COLLECTION PRACTICES

2.1 How Information Is Collected

Information may be collected through:

• Account registration;
• Resume uploads;
• Credential submissions;
• Scheduling systems;
• Communication systems;
• Referral systems;
• Payment processing systems;
• Website activity;
• Mobile application usage;
• Cookies and tracking technologies.

2.2 Purpose of Collection

We may collect information for purposes including:

• Operating the Platform;
• Facilitating staffing coordination;
• Profile visibility management;
• Resume monetization systems;
• Payment processing;
• Verification procedures;
• Communication delivery;
• Fraud prevention;
• Compliance obligations;
• Customer support;
• Program administration;
• Analytics and operational improvements.

3. RESUME AND CREDENTIAL HANDLING

3.1 Resume Storage and Visibility

Healthcare professionals may voluntarily upload resumes, credentials, and professional information to the Platform.

EZ Care Link may:

• Store professional profiles;
• Display profiles within controlled marketplace systems;
• Restrict access through PPVR systems;
• Enable employer or facility access under Platform rules.

3.2 Credential Verification

EZ Care Link may review or verify certain credentials for administrative or marketplace purposes.

Verification does not constitute:

• Clinical endorsement;
• Employment guarantees;
• Suitability guarantees.

3.3 Controlled Profile Access

Resume and profile access may be:

• Restricted;
• Subscription-based;
• Pay-per-view controlled;
• Limited to authorized users.

3.4 Retention of Professional Information

Professional information may remain stored after account inactivity where:

• Required for compliance;
• Necessary for operational records;
• Permitted by applicable law.

4. HOW WE USE INFORMATION

We may use collected information to:

• Operate and maintain the Platform;
• Match professionals and facilities;
• Process payments;
• Manage scheduling;
• Facilitate communications;
• Support referral systems;
• Operate STO and participation programs;
• Improve Services;
• Prevent fraud;
• Enforce agreements;
• Comply with legal obligations.

5. CALIFORNIA PRIVACY RIGHTS

5.1 California Consumer Privacy Rights

California residents may have rights under applicable privacy laws including the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).

Subject to applicable exceptions, California residents may request:

• Access to collected personal information;
• Deletion of certain personal information;
• Correction of inaccurate information;
• Information regarding categories of collected data;
• Information regarding disclosure practices.

5.2 Non-Discrimination

EZ Care Link will not unlawfully discriminate against users for exercising applicable privacy rights.

5.3 Verification Procedures

We may require identity verification before responding to privacy requests.

5.4 Authorized Agents

Authorized agents may submit requests on behalf of California residents where legally permitted.

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 Cookies

EZ Care Link may use cookies, pixels, analytics tools, and similar technologies to:

• Improve user experience;
• Maintain sessions;
• Analyze usage;
• Support referral tracking;
• Manage authentication;
• Deliver communications.

6.2 Tracking Technologies

We may use technologies including:

• Session cookies;
• Persistent cookies;
• Device tracking;
• Analytics tools;
• Performance monitoring systems.

6.3 Third-Party Analytics

Third-party analytics providers may collect usage information in accordance with their own policies.

6.4 Browser Settings

Users may adjust browser settings to limit cookies; however, certain Platform functions may become unavailable.

7. THIRD-PARTY PROCESSORS AND DISCLOSURES

7.1 Third-Party Service Providers

EZ Care Link may share information with third-party providers supporting:

• Payment processing;
• Cloud storage;
• Credential verification;
• Background screening;
• Communications;
• Analytics;
• Fraud prevention;
• Technical support.

7.2 Limited Disclosure

Information is disclosed only as reasonably necessary for Platform operations, legal compliance, or service delivery.

7.3 Legal Compliance

We may disclose information when reasonably necessary to:

• Comply with laws;
• Respond to legal requests;
• Protect rights and safety;
• Prevent fraud;
• Enforce agreements.

7.4 Business Transfers

Information may be transferred in connection with mergers, acquisitions, restructuring, financing, or asset sales.

8. USER RIGHTS AND RETENTION

8.1 Access and Updates

Users may update certain account information through Platform settings or by contacting EZ Care Link.

8.2 Deletion Requests

Users may request deletion of certain information subject to:

• Legal obligations;
• Compliance requirements;
• Operational needs;
• Dispute resolution requirements.

8.3 Retention Periods

EZ Care Link may retain information for periods determined necessary for:

• Business operations;
• Compliance obligations;
• Fraud prevention;
• Contract enforcement;
• Dispute resolution.

8.4 Account Closure

Closing an account does not automatically require deletion of all stored information.

9. DATA SECURITY

9.1 Security Measures

EZ Care Link may implement reasonable administrative, technical, and physical safeguards designed to protect information.

9.2 No Absolute Guarantee

No electronic system can guarantee absolute security.

Users acknowledge that internet-based systems involve inherent risks.

9.3 User Responsibilities

Users are responsible for:

• Maintaining password confidentiality;
• Securing personal devices;
• Protecting account credentials.

10. COMMUNICATIONS

Users consent to receive communications including:

• Emails;
• SMS messages;
• Push notifications;
• Scheduling notices;
• Compliance reminders;
• Referral updates;
• Marketing communications where permitted by law.

Users may opt out of certain non-essential communications.

Operational and legally required notices may still be sent.

11. CHILDREN’S PRIVACY

The Services are not intended for individuals under eighteen (18) years of age.

EZ Care Link does not knowingly collect personal information from children under applicable legal age requirements.

12. HIPAA AND HEALTHCARE INFORMATION

EZ Care Link is not a healthcare provider.

Certain healthcare-related information may nevertheless be processed in connection with staffing coordination, credential verification, scheduling, or communications.

Users agree to comply with all applicable healthcare privacy laws.

13. INTERNATIONAL USERS

The Services are intended primarily for users located within the United States.

Users accessing the Platform from outside the United States acknowledge that information may be processed and stored in the United States.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZ CARE LINK SHALL NOT BE LIABLE FOR:

• Unauthorized access;
• Data breaches caused by third parties;
• Internet failures;
• Service interruptions;
• Indirect damages;
• Consequential damages.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

15. MODIFICATIONS TO THIS PRIVACY POLICY

EZ Care Link reserves the right to modify this Privacy Policy at any time.

Updated versions may be posted electronically through the Platform.

Continued use of the Services constitutes acceptance of revised policies.

16. DISPUTE RESOLUTION

16.1 Binding Arbitration

Except where prohibited by law, disputes arising from this Privacy Policy shall be resolved through binding arbitration.

16.2 Governing Law

This Privacy Policy shall be governed by the laws of the State of California unless otherwise required by law.

16.3 Venue

Where arbitration is not applicable, venue shall be located in California.

17. SEVERABILITY

If any provision of this Privacy Policy is determined unenforceable, remaining provisions shall remain enforceable to the fullest extent permitted by law.

18. CONTACT INFORMATION

EZ Care Link
Website: www.ezcarelink.com
 Phone: 833-839-5465
Email: contact@ezcarelink.com

ACKNOWLEDGMENT

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT:

• YOU HAVE READ THIS PRIVACY POLICY;
• YOU UNDERSTAND THIS PRIVACY POLICY;
• YOU CONSENT TO THE COLLECTION, USE, STORAGE, AND DISCLOSURE OF INFORMATION AS DESCRIBED HEREIN.